This Privacy Policy describes how UPack Egypt collects, uses, and shares information when you use our website www.upack-eg.com or UPack Egypt Mobile Application. By accessing or using the Website and Mobile Application, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect
We may collect the following types of information:

1.1. Personal Information

Name
Email address
Phone number
Mailing address
Other information you provide voluntarily
1.2. Non-Personal Information

Cookies and usage data
Device information (e.g., IP address, browser type, operating system)
2. How We Use Your Information
We use the collected information for the following purposes:
•  To provide and maintain the Website’s functionality
•  To communicate with you, including sending newsletters and updates
•  To personalize your experience on the Website
•  To analyze and improve our services
•  To comply with legal obligations

3. Data Deletion
You have the right to request the deletion of your personal information collected by us. To initiate a data deletion request, please contact us at cs@upack-eg.com . We will respond to your request within 2-4 days and proceed with the deletion process, subject to any legal or legitimate requirements that may require us to retain certain information.

4. Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links
The Website and Mobile Application may contain links to third-party websites or services that are not controlled by us. This Privacy Policy does not apply to those third-party sites. We recommend reviewing the privacy policies of any third-party websites you visit.

7. Children’s Privacy
The Website and Mobile Application are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us immediately.

8. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will be effective immediately upon posting on the Website. Your continued use of the Website after any modifications to the Privacy Policy will signify your acceptance of the changes.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at cs@upack-eg.com
By using the Website or Mobile Application, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use the Website or Mobile Application.